Frequently Asked Questions
At Bangle Boutique, we believe every piece of jewelry tells a story — and we want your shopping experience to be as beautiful as your bangle. Below, you’ll find answers to the most common questions about our handcrafted designs, materials, customization process, and policies. Whether you’re shopping for yourself or a loved one, this guide will help you make your purchase with confidence.
- About Our Products
1. Are your bangles handmade?
Our bangles are not handmade. We carefully source each piece from trusted designers in Korea, known for their exceptional craftsmanship and modern style. Every bangle is premium gold-plated, offering the perfect blend of elegance, quality, and lasting shine.
2. What materials do you use in your jewelry?
We use high-quality 18K gold plating to give every piece a luxurious shine and lasting finish. Our jewelry is designed to look elegant, feel comfortable, and stay beautiful wear after wear.
3. Are the gemstones real or synthetic?
4. Can I customize my bangle?
- Shipping & Delivery
5. Do you ship internationally?
Yes, we ship internationally!
Wherever you are in the world, our stunning jewelry can be delivered right to your doorstep.
6. How long does delivery take?
For domestic orders within India, delivery usually takes 3–7 business days after dispatch. For international orders, it can take 10–20 business days depending on customs clearance and local postal services. You’ll receive an email confirmation with a tracking link once your order is shipped so you can follow its journey.
7. How can I track my order?
Once your order is dispatched, we’ll send you a tracking link via email or SMS. You can use this link to check your delivery status at any time. If you need help tracking your order, our support team is always available to assist you.
- Returns & Exchanges
8. What is your return policy?
We want you to love your jewelry! If, for any reason, you’re not satisfied with your purchase, you can return non-customized items within 7 days of delivery. The item must be unused, in its original packaging, and accompanied by proof of purchase. Once we receive and inspect the item, we’ll issue a refund or exchange as per your preference.
9. Can I return or exchange a custom-made item?
10. What should I do if I receive a damaged product?
We pack every order carefully, but if your jewelry arrives damaged, please contact us within 48 hours of receiving it. Send clear photos of the damage to our customer care team, and we’ll promptly arrange a replacement or refund, depending on the situation.